1. If Outlook shows only one day's schedule in the calendar, how can you make it show several days? |
| Click one of the toolbar buttons preset for longer times |
| Drag to increase the column size for the area that shows the day |
| Make more room in the Calendar window by closing the Outlook Bar. |
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2. If you want to note that one activity will go on all day, but you also want to keep your hourly schedule open, how can you get your calendar to look like this? |
| Put in an appointment that lasts from 9 to 5. |
| Edit Outlook's built-in holiday list. |
| Create a new all day event. |
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3. How do you add standard French holidays to your calendar faster than you can say "Vive la France"? |
| . Enable French language options in Control Panel, then download the holidays from the Microsoft Office Tools on the Web site. |
| Click Add Holidays in the Calendar Options dialog box and select the check box for France. |
| Do some research to learn when the holidays occur. Then, enter each one as an all day event. |
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4. To get started printing a monthly calendar, you: |
| Select and copy those days, then paste them into Microsoft Word and print from there. |
| View your calendar, click Page Setup on the File menu, and click Monthly Style. |
| Import your appointments to the program that you prefer to print with. |
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5. Suppose you have an assistant, and you want him to schedule meetings and appointments on your behalf. How can you set that up? |
| Use the Delegate Access feature. |
| . Create a rule to forward all your meetings and appointments to your assistant. |
| . Share your calendar with the assistant by changing the folder properties. |
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6. "OK�but not then." You need to suggest a better time in response to a meeting request. What's the swiftest method in Outlook XP? |
| Accept the request and then send e-mail to propose a new time. |
| Call the other person, so that you can look at your calendars together |
| Click Propose New Time in the meeting request. |
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7. Let's say you're the kind of person who fits four meetings into sixty minutes, or who bills clients for every quarter hour of your work. How can you make Outlook share your sense of time? |
| View appointments in a customized table instead of the calendar. |
| Resize the font for the time labels. |
| Change time scale in the Day view. |
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8. How can you use the Internet to share your schedule information with people outside your company�automatically? |
| Send iCal requests over an Internet e-mail account. |
| Create a copy of your calendar and publish it to a Web site. |
| Publish free/busy information to a shared Internet or intranet location. |
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9. If you want your personal appointments to show in green, what's your method? |
| Apply labels. |
| Attach follow-up flags. |
| Use a category. |
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10. . If you automatically download pictures in e-mail messages you receive, why might you be sorry? |
| Everything about downloading pictures in e-mail is negative. |
| You tell the sender that your e-mail address is valid and so may get more junk e-mail. |
| You might get a message that you don't have enough hard drive space to download the picture. |
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11. Which type of picture will Outlook block? |
| A picture that is downloaded from a computer outside the e-mail system when you open the message. |
| An attached photograph that appears inside a message |
| An attached picture in an e-mail message from anyone not in your Contacts folder. |
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12. Suppose you are receiving junk e-mail from senders whose e-mail addresses all end in "@humongousinsurance.com". What's the quickest way to filter out all that e-mail? |
| Add each sender to the Blocked Senders List. |
| Add the senders to the Safe Senders List. |
| Add the "@humongousinsurance.com" domain to your Blocked Senders List. |
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13. Which of the following might result if you added your own e-mail name to the Safe Recipients List? |
| You might not receive any e-mail. |
| You might receive a lot of junk e-mail. |
| You might receive e-mail intended for someone else. |
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14. Suppose you're fed up with the barrage of e-mail that the company Humongous Insurance has been sending you. To stop it, you decide to click the "Remove Me From This Mailing List" link. Is that a good idea? |
| No, because you may get questions from your e-mail provider about the change in activity for your account. |
| Who cares? Clicking the link will have no effect at all. |
| No, because clicking that link tells Humongous Insurance that your e-mail address is working. |
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15. Which type of calendar item is the best choice for a birthday or an anniversary? |
| An appointment that lasts from 9 to 5. |
| An all-day event. |
| A meeting. |
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16. Which of the following will make a birthday or anniversary automatically show up in your calendar every year? |
| The Reminder check box. |
| The Birthday label. |
| Recurrence. |
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17. . If you want to get quickly from a contact to a calendar event, which kind of link should you create in the contact? |
| A reminder. |
| A shortcut. |
| An attachment |
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18. Which of the following would you use to show only birthdays in the calendar |
| A funnel. |
| A filter. |
| A label. |
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19. Your calendar is not displaying appointments and meetings that you know should be there. What might be wrong? |
| A filter has hidden them from view. |
| A siphon has sipped some of the appointments out of your calendar. |
| Print Preview only shows events that have labels. |
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20. You have received an e-mail message from someone you know with an unexpected file attached to it. What should you do? |
| Make sure the sender actually sent you the file, being cautious not to open the attached file until you can trace its source. |
| Go to antivirus Web sites that monitor possible virus attacks to see if this file is known to be bad. |
| Do not open it. |
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