How does it handle customers?
How does it handle product catalogs?
How does it handle orders?
How does it handle inventory?
How does it handle back orders?
How does it handle shipment?
How does it handle accounts?
How does it handle billing?
How does it handle payment?
How does it handle foreign currency?
How does it handle credit cards?
How does it handle taxes?
How does it handle security?
How does it handle integrity (encryption)?
Also check if the most time-consuming tasks are automated. Look for automated billing, invoice handling, accounting, report generation and all the information given online.
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